LABORATORIES RECEIVE ACIL CUSTOMER QUALITY SERVICE AWARD
WASHINGTON, DC, September 23, 2018 – The Washington, DC-based American Council of Independent Laboratories (ACIL) is announcing the Customer Quality Service Award at its 81st annual meeting on October 2 to 5, 2018 in San Antonia, Texas. The twelve (12) laboratories receiving the nationwide 2018 ACIL Customer Quality Service Award are listed in this release.
Developed in 1996 to address the industry's quality issues and recognize those laboratories with exemplary quality performance, the Program provides laboratory data users with a mechanism to evaluate testing laboratories. Participants commit to ensuring data integrity, meeting customers’ quality needs and setting performance standards for the testing laboratory industry. No other evaluation program ranks customer satisfaction with laboratory services and requires laboratory management to commit to a data integrity program.