Business Mindset

If Your Testing Lab Doesn’t Put This First, It’s Time to Move On

If Your Testing Lab Doesn’t Put This First, It’s Time to Move On

As a consumer, it’s easy to hear the words “customer service” and tune out. In fact, the market is so oversaturated with companies claiming to be the “best” or “greatest” in customer service that it’s easy to become immune to the claims.

Why Size Matters – When Picking a Laboratory

Why Size Matters – When Picking a Laboratory

Size matters. And when it comes to choosing a laboratory to partner with, it matters even more. Too small, and businesses find themselves having to ship their samples to multiple laboratories, because the first doesn’t have sufficient capabilites. Too large, and you become lost in the que.