As a consumer, it’s easy to hear the words “customer service” and tune out. In fact, the market is so oversaturated with companies claiming to be the “best” or “greatest” in customer service that it’s easy to become immune to the claims.
Building teams and asking questions are the two keys to success in business and life.
Size matters. And when it comes to choosing a laboratory to partner with, it matters even more. Too small, and businesses find themselves having to ship their samples to multiple laboratories, because the first doesn’t have sufficient capabilites. Too large, and you become lost in the que.
